HelpDesk

You can use the "Forgot Password" link right in the login page.

A new option has been added to allow our users to change their own password easily. Please login into your account, then select customer (if applicable to ...

Our system only contains information for shipped orders in the last 90 days.

If you are the Administrator user for your company, you can click on the "Maintain Users" link and click the "delete" hyperlink on the a...

No. Only people requesting Administrator access to the account need to register on the website. Administrators can add regular users whenever they want by c...

You must contact Western as soon as possible and let us know. It is your responsibility, not Western's, to maintain the list of users updated.

You can search for it by description. Click on the "Inventory Status" link on the "Online Inquiry" menu; enter a short description (DO N...